This Opt-Out Policy explains how you can manage your preferences regarding communications from our team and how you can discontinue our services. We respect your privacy and your choices, and we want to make it easy for you to control your relationship with us.
Communication Preferences
From time to time, we may send you service reminders, seasonal tips, or updates via email, text message, or phone call. These communications are intended to enhance your experience with us. You have the right to opt out of non-essential promotional messages at any time. To do so, you can reply “STOP” to any text message, click the unsubscribe link in any email, or inform us directly via phone or email.
Opting Out of Services
If you wish to discontinue our services entirely, you may do so by notifying us in writing at least 7 days before your next scheduled appointment. We will then stop all future visits and remove you from our active client roster. If you have a recurring service plan, cancellation will take effect after the current billing cycle. Any prepaid amounts for services not yet rendered will be refunded on a pro-rata basis.
Data Retention and Deletion
When you opt out of services or communications, we will retain your basic contact information for record-keeping purposes for as long as required by law. However, we will cease using your data for marketing or service scheduling. If you request deletion of all your personal data, we will comply with applicable data protection laws, provided that we are not required to retain certain records.
How to Opt Out
To exercise your opt-out rights, you can reach us by phone or via email during our working hours. Our team is available to assist with your request promptly. For urgent opt-out requests, we recommend using email to ensure a written record of your communication.
Changes to This Policy
We may update this Opt-Out Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. Your continued use of our services constitutes acceptance of any updates. If you have any questions about this policy, please do not hesitate to reach out to us.